|
 Commonly Asked Questions:
- What credit card types can be processed within QuickBooks?
- Which Australian Banks (or acquirers) can I obtain an Internet Merchant Account
from that can be used with QuickBooks and VeriSign's Payflow gateway?
- Will I be able to use Quicken Payment Services with my current Merchant
Account?
- What is transaction processing?
- How long does a typical transaction take?
- How secure is the VeriSign payment platform?
1. What credit card types can be processed within QuickBooks?
The following credit card types can be processed within QuickBooks:
- VISA
- MasterCard
- Bankcard
- American Express
- Diners Club
Back to Top 2. Which Australian Banks (or acquirers) can I obtain an Internet Merchant Account
from that can be used with QuickBooks and VeriSign's Payflow gateway?
A: You will need to determine what credit card payment types you are willing to accept. Once
determined, you will need to establish a merchant acquiring relationship that supports
these credit card types. This may require you set up more than one Merchant Account. The
following table lists the banks and acquirers that are compatible with QuickBooks and
VeriSign's Payflow services and the credit card types they support:
| |
ANZ |
Commonwealth Bank |
National Australia Bank |
Westpac |
American Express |
Diners Club |
| Visa |
|
|
|
|
|
|
| MasterCard |
|
|
|
|
|
|
| Bankcard |
|
|
|
|
|
|
| American Express |
|
|
|
|
|
|
| Diners Club |
|
|
|
|
|
|
Back to Top
3. Will I be able to use Quicken Payment Services with my current Merchant
Account?
A: If you have a banking relationship with ANZ, Commonwealth Bank, National Australia
Bank, Westpac, American Express or Diners Club, currently accept credit cards, and would
like to accept credit cards within QuickBooks, you will need to open an Internet-specific
Merchant Account with your bank. Contact your bank to determine if your existing account will allow you to process Internet-based credit card sales.
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4. What is transaction processing?
A: Transaction processing involves the round trip transfer of financial transaction data (e.g.
consumer credit card information) from a merchant's QuickBooks application to a
processing network, and thereafter completes the transfer of funds to the merchant.
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5. How long does a typical transaction take?
A: A typical transaction - including the response - will occur within 5 seconds. If you do not
receive a transaction response, or if you receive a "time out" error message, there may be
problems with your Internet service, or other network communication errors. Check with
your system administrator to verify that your system's Internet connections are
functioning.
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6. How secure is the VeriSign payment platform?
A: A critical concern for electronic commerce is the secure transmission of data. To protect
consumer data during transmission, VeriSign uses the latest SSL encryption technology
that securely passes transaction data to the VeriSign gateway.
However, an even bigger security threat to electronic commerce is the storage of sensitive
data. To prevent data compromise in the storage server, VeriSign stores sensitive
transaction information on secure systems that cannot be accessed through the Internet.
Furthermore, VeriSign uses hardware and software firewall technology and additional
encryption technology to eliminate all opportunity for intruders to break into a server and
compromise information.
Back to Top
Want to know more? Contact us
Phone: 1300 655 935
Fax: 1300 883 866
Email: customerservice@quicken.com.au |